Job Location: Ottawa, Ontario, Canada
Compensation: $35,000 to $40,000
Warranty Administrator
Industries: Automotive and Parts Mfg, Automotive Sales and Repair Services
Full Time Position
Relevant Work Experience: 1+ to 2 Years
Education Level: High School or equivalent
Career Level: Experienced Or Relevent Experience
Duties of the Warranty Administrator may include:
* Warranty processing for CAT, Cummins Detroit and Heavy Duty vehicles.
* Process customer service requests from start to finish. Gather customer information including description of service problem and enter into computer recording system.
* Field customer inquires regarding the status of their vehicle repairs, estimated costs and completion dates.
* Enter all parts and service updates into computer recording system
* Assign technicians work orders based on customer needs and technician experience.
* Assist with warranty processing
* Enhances maintenance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishment.
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