Hotel/ Travel – B2C Customer Service / Relation builder
Salary : £26,000 to 28,000 per annum
Job type : Full time / permanent position
Location : Windsor, UK
Vacancies : 10
Imagine being in charge of making sure that the travel and experiential needs and desires of some of the world’s most discerning tourists are met and exceeded on every day of their holiday. A holiday where nothing is left to chance because the people and the groups on the dream holiday are handled by the very best tour operators.
That’s our client. They’re in charge of creating these amazing holidays and then organising them. Behind each perfect holiday are the combined efforts and the organisation of dozens of different people.
Our client offers quality and innovation to their end-customers and to the tour operators and venues which help them deliver this quality and innovation. And they’re looking for an exceptional person to be part of a team creating and managing those experiences.
A world-class team you’ll be joining
Our client’s business depends on the ability to provide coach and tour operators with innovation and creativity in the range of products they offer their end users. To deliver this, they need a team comprised of members who have the vision and commercial acumen to:
* provide an unforgettable experience to the holiday makers and group and,
* allow their partner tour operators and their clients to achieve the desired returns on the provision of these unforgettable experiences
For the greatest chance of success in your application for the role, you’ll need to show that you can use your superior communication skills for a variety of different purposes, including communicating any changes that our client’s team and their discerning client base need to hear..
When your colleagues and our suppliers work with you, your authenticity will shine through and no-one will be in any doubt about the pride you take in your work and in your team.
You’re experienced enough to know that not everything goes right first time around but you have the resilience to see it through to the end, making use of your natural empathy so that the end product really delivers for the end-customer living your vision.
Our client offers a very competitive salary and a role with real responsibility and real decision making power. They value free thinking and it’s their collective free thinking that drives the business forward. You’ll be working with the best in the business and you’ll appreciate the professional and personal growth opportunities you have as a valued and core member of our client’s team.
Job Description
As our client’s B2B relationship building professional, you’ll:
* Build new and further deepen exciting business relationships with hotels and experience providers
* Manage the entire booking process from start to finish
* Be a part of creating new experiences that build our client’s brand including using thorough and well-presented research
* Work closely with our client’s sales team and analytics teams evaluating the current packages they offer and new packages they’re bringing to market
* Update our client’s website every day reflecting any changes fed through from our suppliers and experience providers
Attitudes
* Results-driven
* Self-starter
* Can think quickly on your feet
Working Schedule
* Monday to Friday, 8AM-4PM (London Time)
* Standard holidays (28 days including bank holidays)
Salary : £26,000 to 28,000 per annum
How to Apply:
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com
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